They must also ensure they bring their blood form with them to their appointment. The new self-book system has been introduced by SaTH for its blood testing service. Patients aged years-old or over can now book their own appointment at a time of their choice, and at a venue from one of the current options: Elizabeth House at the Royal Shrewsbury Hospital Mallings Health at Princess Royal Hospital in Telford Whitchurch Community Hospital Bridgnorth Community Hospital As well as providing a more convenient way for patients to book their test, the online booking system will help to reduce patient waiting times and assist with social distancing at clinics.
Facebook Twitter LinkedIn Email. This site uses cookies to store information on your computer. Feedback from consultations has helped drive the design of the new service and help develop a system that is simpler to use, adopts the latest technology and provides an improved service for users and better experience for patients, with a view to driving up utilisation.
The new NHS e-Referral Service will harness some of the new technologies used by the most successful IT companies in the world and, using the latest Agile development techniques, will deliver a service designed and assured by the users, that patients want and the NHS needs to deliver modern and efficient healthcare.
A danger of easier electronic referrals is the tendency for even more patients to be referred, thereby increasing waiting times as clinics are often at capacity. Wandsworth CCG has been doing some pioneering work on inappropriate referral avoidance which complements the eReferral development proposed.
It is hoped that the new eReferral will allow integration with this type of approach and encourage the use of GPs seeking helpful clinical advice as an alternative to referrals. We are having our assembly on 1st October which is normally attended by older residents and I was wondering whether we can get a speaker from e-Referral initiative to give a short presentation, please. We are in London Many thanks and look forward to hearing from you. I am indebted to the Guardian for alerting me as a GP to this wonderful new development.
Really good to be kept in the loop with things that impinge on my working practice. I am surprised to read the claim that extensive consultation with Clinicians GPs was done before launching the new e-referral system.
Neither I or my other colleagues ever remember this actually took place. Ask at reception if you cannot find a feedback form and you want to give feedback. You'll be asked: "Overall, how was your experience of our service?
You can rank your answer from "very good" to "very poor". You'll have the opportunity to explain your score by adding comments, and you may also be asked some follow-up questions. This is important because service providers can only make changes if they know exactly what is or is not working. Following a recent review, from 1 April some changes have been made to the FFT.
There have been several improvements to make it easier to use and more accessible for the public. Find out more about the friends and family development project to on the NHS England website. Your answer is voluntary. But if you do answer, your feedback will provide valuable information for the service to celebrate positive feedback and identify opportunities to make improvements.
This lets staff know that their efforts have been appreciated. Information about what could have been better is used to continuously improve services. Your answer will not be traced back to you, and your details will not be passed on to anyone. A friend or family member is welcome to answer the question if you're unable to.
Service providers are encouraged to make the FFT accessible to all patients. This means they should be able to help patients that may need assistance, such as people with disabilities, literacy issues or mental health problems.
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